Responsible Gambling at Fair Go Slots

Online gambling can be enjoyable when played within your limits. This page outlines the responsible gambling tools available at Fair Go Slots, how to use them, and where to find support if gambling becomes a concern.

Responsible Gambling at Fair Go Slots

Fair Go Slots Responsible Gambling Tools

  1. 01

    Contact support directly

    email support@fairgo.com or use live chat (available 24/7).

  2. 02

    Provide your username and preferred exclusion period

    (e.g., 6 months, 1 year, permanent).

  3. 03

    Confirm your identity

    Fair Go will verify your account details.

  4. 04

    Receive written confirmation

    keep this for your records.

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Australian Gambling Help Resources

If you or someone you know is struggling with gambling, these services are free, confidential, and available 24/7.

Gambling Help Online (National)

  • Phone: 1800 858 858 (toll-free, 24/7)
  • Website: https://www.gamblinghelponline.org.au
  • Services: Live chat, self-help tools, counselling referrals, family support

Gambling Help Online is the primary national service. Trained counsellors can discuss your concerns, provide strategies to reduce harm, and connect you with local support.

Lifeline Australia (Crisis Support)

  • Phone: 13 11 14 (24/7)
  • Website: https://www.lifeline.org.au
  • Services: Crisis support, suicide prevention, emotional distress

If you are in acute distress or having thoughts of self-harm, Lifeline is available immediately.

State-Based Services

  • Victoria: Gambler's Help - https://gamblershelp.com.au - 1800 858 858
  • New South Wales: Gambling Help - https://www.gamblinghelp.nsw.gov.au - 1800 858 858
  • Queensland: Problem Gambling Services - https://www.qld.gov.au/health/mental-health-addiction/gambling
  • South Australia, WA, Tasmania, ACT: Contact Gambling Help Online for local referrals

Self-Exclusion Across Multiple Casinos

Fair Go Slots self-exclusion applies only to that operator. If you play at multiple online casinos (Fair Go, fairgo, our partner casino, our partner casino, our partner casino, or others), you must self-exclude from each one separately.

For a more comprehensive block, consider:

  • NCSR (National Casino Self-Exclusion Register) - if available in your state (check with your state regulator).
  • Gamban or similar blocking software - third-party tools that block access to gambling sites across all browsers and devices.

Setting Realistic Limits

  1. 01

    Budget

    How much can you afford to lose this week without affecting bills or savings?

  2. 02

    Time limit

    How long will you play in one session (e.g., 1 hour)?

  3. 03

    Loss limit

    If you lose your budget, you stop. No "chasing losses" with extra money.

  4. 04

    Win target

    If you hit a target win, consider cashing out rather than playing further.

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Recognising Problem Gambling

Warning signs include:

  • Gambling more often or for longer than intended.
  • Spending more money than planned.
  • Lying to family or friends about gambling.
  • Feeling anxious or irritable when not gambling.
  • Using gambling to escape stress, sadness, or other emotions.
  • Borrowing money to gamble or gambling with money needed for essentials.
  • Failed attempts to cut back or stop.

If you recognise any of these, reach out to Gambling Help Online or Lifeline today. There is no shame in asking for help, and support is available.

Fair Go Slots' Licensing & Regulatory Context

Fair Go Slots is licensed in Curaçao, not by an Australian regulator. This means it is not bound by Australian responsible gambling codes or self-exclusion registries. You are responsible for using the tools Fair Go provides and seeking external support if needed.

For locally regulated online gambling in Australia, check your state or territory's official gaming regulator (e.g., Liquor & Gaming NSW, Victorian Gambling and Casino Control Commission).

More Information

For more details on Fair Go Slots' terms, features, and gameplay, see:

If you have questions about responsible gambling tools at Fair Go, contact support@fairgo.com or use the 24/7 live chat on the casino website.

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