Sign Up to Play Fair Go Online: AU Registration Guide
| Document Type | Purpose | Accepted Formats | | --- | --- | --- | | Photo ID | Age and identity verification | Driver's license, passport, state ID card | | Proof of address | Confirm residential address | Utility bill, council rates notice, bank statement (dated within 3 months) | | Payment method verification | Match deposit method to account holder | Bank statement or card statement showing last 4 digits |
Upload these documents via your account settings under "Verification" or "KYC". Fair Go typically reviews submissions within 24-48 hours. Keep copies for your records.
If your name or address has changed recently, provide updated documentation. Mismatches between your account details and submitted documents can delay withdrawals.
Currency and Country Setup
During registration, you selected AUD and Australia. You can view and confirm these settings in your account profile after signup.
All Fair Go bonuses, deposit limits, and withdrawal amounts are calculated in AUD. If you later need to change your country or currency, contact Fair Go support - this may not be possible after your first deposit, depending on licensing rules.
Deposits and withdrawals process in AUD. No currency conversion occurs on Fair Go's side, though your bank may apply its own exchange rates if you use an international payment method.
After Registration: First Deposit and Bonus
Once your account is verified, you're ready to deposit and claim a bonus.
Making your first deposit
Log in and navigate to the Cashier or Banking section. Select your preferred payment method (credit card, debit card, bank transfer, or e-wallet). Enter your deposit amount and confirm. Most deposits process instantly.
Fair Go's minimum deposit is typically AUD 20. Check the Cashier page for current limits and available methods.
Claiming your welcome bonus
Fair Go offers a welcome bonus to new players. The bonus may be automatic (credited after your first deposit) or require a bonus code at checkout.
Visit the Bonuses or Welcome Bonus Explained page for current offers, wagering requirements, and game restrictions. Bonuses usually apply to pokies and live casino games but may exclude table games.
Setting deposit limits
Before you play, set a deposit limit in your account settings. This is a responsible gambling tool that caps how much you can deposit in a day, week, or month. You can lower this limit anytime, though increases may take 24-48 hours.
Exploring the casino
Browse Fair Go's pokies and live casino sections. New players often start with pokies, which have lower minimum bets and higher RTP (return-to-player) percentages. Live casino games offer real-time interaction with dealers.
Use the search or filter tools to find games by theme, provider, or volatility.
Local payment methods
UPI, IMPS, cards, crypto — pick your option.
Troubleshooting Common Issues
Email verification not received
Check your spam or promotions folder. Resend the verification email from the signup page. Verification links expire after 24 hours.
Forgot your password
Click "Forgot Password" on the login page. Fair Go sends a reset link to your registered email. Follow the link and create a new password.
Account locked or suspended
Contact Fair Go support immediately. Accounts may be locked due to multiple failed login attempts, suspected fraud, or policy violations. Support can unlock your account or explain the suspension.
Bonus not credited
Ensure you met all bonus conditions (minimum deposit, correct code entry, eligible country). Bonuses can take up to 24 hours to appear. Check your Promotions or Bonuses section in your account.
Your Fair Go account is now ready. Deposit, claim your bonus, and start playing.